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December

Business Alerts

Business consultant and former laboratory owner Reynolds "Renny" Challoner gives you his take on the business trends that will affect your laboratory.

Technology Watch

National Dentex Vice President of Research and Development Dell Dine, CDT, shares the future of laboratory technology from his perspective.

Talk the Talk This Holiday Season!

Debra Fine helps you survive the holiday party season without drowning yourself in the punchbowl because of all the insipid chitchat.

High-Performance Employees Through a Culture of Trust

Ed Rigsbee explains how to build high-performance employees by creating a culture of trust.

Around The Industry

Catch up with the latest awards and appointments, market moves and noteworthy items.

Incorporating Ergonomic & Comfort Factors into Laboratory Design

Nelson discusses how he is incorporating ergonomics and comfort into his new laboratory's design.

A Chat with Philip Gold, CDT

Mark talks with Phillip Gold, CDT, about getting a Pankey education.

Safety Meeting How-To

Mary gives you an early holiday present with tips on how to plan and conduct safety meetings.

2005 Unbound Archives

January

HOW DID THAT GET THERE?!? The Dilemma of Misplaced Dental Implants

Robert Ingrassio, CDT, solves the dilemma of misplaced dental implants. "We will put the surgeon and the entire implant team on trial, examine the evidence and render a verdict. Our findings may surprise you."

8 Responsiblities of the Leader

Visions 21 West speaker Jana Mathews explains how learning to work with people can help you create a successful laboratory.

Bloody Impressions

Coordination and communication between the dental office and dental lab can prevent cross-contamination for the safety of dental staff, technicians and patients.

Question Everything

Dental insurance severely limits the benefit choices for our doctor's clients and therefore pinches (laboratories). Imagine a free world without that limitation where patient and doctor could negotiate a relationship that served their best interest.

Who Are You In the Eyes of Your Customer?

So we all understand customers form perceptions about our business and the importance of having those perceptions be positive ones. 

February

The Unwritten Rules of Referral

Nobody likes to cold call. Okay, very few people that I know like to cold call looking for clients. For those of you that fit that description, I have some good news. Stop it. Don't cold call ever again. Instead, let other people do it for you by systematically generating all the referrals you can handle.

2002 Economic Census: Dental Laboratories

Read the full report from the U.S. Census Bureau. (PDF)

You Ask, We Answer

JDT Unbound's columnists answer your questions.

Small Laboratories - Big Task!

Developing a safety program in a small laboratory

Make Strategic Planning a Part on Your Annual Review Process

Make strategic planning a part of your annual review process

Maximizing the Use of New Pressable Ingots

As laboratory owners and technicians faced with emerging technologies almost on a daily basis, it can be difficult to determine what equipment will ultimately help you realize a true return on your investment.

Creating a Culture of Continuous Customer Service Improvement and the Powerful Secret of Screwing Up

Creating a culture of continuous customer service improvement and the powerful secret of screwing up.

All About Alloy Management: Part 1

Everything you need to know about alloy management.

NBC Celebrates 50 Years

NBC celebrates its 50th anniversary.

March

Keeping in Compliance

Get the background information and forms you need to stay in compliance with U.S. FDA registration and medical device listing requirements.

Testing for Potential

Find information about testing services from Industrial Psychology International, which offers a discount to NADL members.

Rules for Taking the Home Office Deduction

It's that time of year again; find tax tips for your home-based laboratory from Turbo Tax.

Calculating Home Office Expenses

Turbo Tax shares information on how to figure out your expenses.

The Assembly Line

Dr. Barry Polansky helps you avoid bottlenecks.

Passing the Grade

Download this sample report card to give to your dentist clients about the quality of their work.

Around The Industry

Get the latest industry news.

To Post or Not to Post?

To post or not to post OSHA's form 300A.

All About Alloy Management: Part 2

Alloy management when it comes to casting methods, extraction considerations and scrap refining.

April

How to Be A Super Achiever: 10 Strategies for Unleashing your Success

Elie Zammarieh, CDT, MDT, gives you 10 strategies for unleashing your success.

When Business Cards Aren't Enough: Unusual, Uncommon and Unexpected Networking Secrets

Discover some of the best-kept networking secrets in this article by Scott Ginsberg.

Help Your Family Business Run More Smoothly

Jeffrey Moses helps you solidify the ties that bind in business and at home.

Succession Strategies for Family-Owned or Closely Held Businesses

Paul Rich provides the top 10 tips for passing your business on to the next in line.

Around The Industry

Get the latest industry news.

How to Make ¢ents of Communication Technology

Make ¢ents from your communication technology.

Mastery

Master any task.

WWW.OSHA.GOV

Getting the most out of OSHA's Web site.

May

Prevent On-the-Job Accidents and Cut Costs

Accidents don't just happen. In truth, there is a root cause-and to prevent it from happening again, you need to determine what caused the accident in the first place, and why.

Including Safety in Your Laboratory's Balance Sheet

Insurance costs are increasing, perhaps as much as 20 percent or more annually. Is your business aware of the costly effects these incidents have on the bottom line?

Reduce Your Insurance Claims

What you need to know to lower risks and costs.

State of Claims

Here are the top 10 states where NADL-member dental laboratories file the most workers' compensation claims with Meadowbrook Insurance Group.

Bodily Harm

Find out what body part injuries cost the most for some NADL-member dental laboratories.

Danger Zone

Discover what causes of on-the-job injuries cost the most for some NADL-member dental laboratories.

Injury Report

Learn what types of workplace injures cost the most for some NADL-member dental laboratories.

Congratulations CDTs With Multiple Specialities

Download this pdf list of CDTs who have gone the extra mile.

Around The Industry

Catch up with the latest industry happenings.

Production Ceramics and Profitability

Just like the cornerstone of dentistry remains the tried-and-true porcelain-fused-to-metal (PFM) restoration, so too are production ceramics the mainstay of busy dental laboratories for what we refer to as the average case.

The Thing You Need to Know

Marcus Buckingham, author of the best selling business books (co-written with Gallup's Don Clifton) First Break All the Rules and Now Discover Your Strengths, breaks one of the rules and does indeed discover his own strength and puts it to good use.

Training Can Be Fun

I can vouch for the fact that employee participation in the training is a key element. Here are some methods that we use that have been successful in involving the employees.

June

Boundary Setting 101 for Solo Entrepreneurs

Karen Tax offers tips and tricks to help you set boundaries that will allow you to have a successful laboratory and enriching life outside of it.

The Art of Failure Analysis

Grant Day, CDT, and Denise North take the mystery out of failure analysis and provide an outline you can use to learn from your mistakes.

Ancient Warrior Secrets For The Modern Entrepreneur

Hirini Reedy shows you how to use the secrets derived from traditional Maori martial arts and modern military tactics to better your business.

How To Keep Your Customers Coming Back -- Understanding Customer Retention

Tanya Beaudoin explains how the success of any business hinges on consistent care of current customers.

Impressing the Importance of Accurate Impressions, Part I

Day in and day out, everything starts with the impression you receive from the dentist. Here's how to get the best impressions possible.

Looking for the Right New Accounts?

Looking for a few good accounts? Learn how the Pankey Institute can help.

Safety: Where We Live, Work and Play

It's National Safety Month. Celebrate by starting creative safety programs at your laboratory.  

July

Dealing With a Workplace Bully

Workplace bullies can destroy a company from within.  Employers need to quickly and skillfully manage bullying before it escalates into complaints and harassment charges.

Vantage Point

Read the full interview with Heraeus Kulzer North America President Christian Brutzer.

Blink

Dr. Barry Polansky reviews Blink: The Power of Thinking Without Thinking  by Malcolm Gladwell. "Gladwell will convince you to have more faith in your intuition. If this doesn't sound like a very interesting topic, think again, because the evidence he uses will keep you reading right through, without putting the book down."

Pulling the Plug on Low Performers

You know who they are, but you're not quite sure how to handle them. Nationally acclaimed management educator Quint Studer shares his technique for moving your low performers up, or more likely, out before they can wreak more havoc.

Fast Forwarding Your Business

Creating a strong brand for your business can help you set yourself apart from the pack and lay the right foundation for the future growth of your business.

Around The Industry

Catch up with the latest happenings in the industry.

Impressing the Importance of Accurate Impressions, Part II

The secret to fewer remakes? Getting the right impression the first time.

Winning

Think you know what it takes to win? Dr. Murphy disects Winning by former GE chairman Jack Welch.

Lockout for Safety

Make sure you have your lockouts and tagouts done right when OSHA comes knocking.

August

Body Language It's What You Don't Say

Bill Willard teaches you how to read the signals prospects and clients are sending during interviews.

In Bed with the Enemy: How to Successfully Partner with Your Competition

Strategic alliances are today commonplace among large corporations. Ed Rigsbee, CSP argues that the advantages of alliances allow these companies to successfully compete in the global marketplace.

Tight Spaces: Hand fabrication of teeth for RPD when insufficient space exits for standard denture teeth

Gregori Kurtzman, DDS, and A. Burton Melton, DDS, show you how to hand fabricate teeth for a removable prosthetics device when insufficient space exits for standard denture teeth.

Survey Says!

Don't miss out on a great opportunity to give NBC and NADL your opinions.

Securing Your Biggest Investment: Your Employees

Securing your biggest investment - your employees.

Four Questions

Four questions you should encourage patients to ask their dentists.

Should I Tell?

Practical advice about Hepatitis C in the laboratory.

September

The Baby Boomer Bubble: How Will the Agewave Affect You?

Richard Jackim and Don DiLucchio explain how the coming agewave will influence when you should sell your business.

Dealing with Disgruntled Customers

Vishal P. Rao helps you with the customers who give you the most headaches.

Rules of Goal Setting

Tony Alessandra gives you a simple plan for how to make the most of your goals.

Top 10 Ways to Increase Your Profitability

Melanie Donnelly shows you 10 things you may have overlooked.

The Millionaire Next Door

How to live like the millionaire next door.


 

The Silicosis Sheriff

The silicosis sheriff is back in town.

October

The Drive to Mandate

Learn more about the Florida Dental Laboratory Association's decision to back an initiative that would mandate every laboratory in that state employ at least one CDT.

Develop Your Powers of Persuasion

Tony Alessandra shares his insight on how to get others to do what you want.

Entrepreneurs, Are You Hauling Buckets?

John McCabe explains how the best way is not the way you've always done it.

Ten Ways of Dealing with Mistakes You Made

Ruth Zanes helps you stop dwelling on past mistakes and instead make them work for you.

CAD/CAM and New Material Technologies

What's the answer to many production and profitability questions? CAD/CAM andnew materials.

Fabled Service

Learn how to give fabled service.

How Do I Respond?

Learn what an employers responsibilities to the public are if an employee has Hepatitis.

November

10 Tips For Motivating Your Employees

Mark Wardell shows you how to light a metaphorical fire under your technicians' seats.

NADL Seeks Exceptional Members

Know a laboratory owner, technician, educator or someone else who deserves an award? Find out how to nominate them here.

Prepping For and Recovering From Financial Disaster

Get the scoop on how to avoid letting a financial setback seal your fate.

How Most Business Owners Sabotage Their Success: A Guide to Overcoming

Rhonda Winn helps you avoid sabotaging your own success.

What to Consider When You're Considering Relocating Your Laboratory

Nelson is relocating his laboratory, read about what he's doing to make the new laboratory productive and employee friendly.

The Dental Road Less Traveled

Learn how taking the dental road less traveled can make all the difference.

Shake, Rattle and Mold

Mold may be one of the greatest enemies of those affected by recent hurricanes.

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