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2005 Unbound Archives

December

Business consultant and former laboratory owner Reynolds "Renny" Challoner gives you his take on the business trends that will affect your laboratory.

National Dentex Vice President of Research and Development Dell Dine, CDT, shares the future of laboratory technology from his perspective.

Debra Fine helps you survive the holiday party season without drowning yourself in the punchbowl because of all the insipid chitchat.

Ed Rigsbee explains how to build high-performance employees by creating a culture of trust.

Catch up with the latest awards and appointments, market moves and noteworthy items.

Nelson discusses how he is incorporating ergonomics and comfort into his new laboratory's design.

Mark talks with Phillip Gold, CDT, about getting a Pankey education.

Mary gives you an early holiday present with tips on how to plan and conduct safety meetings.

October

Learn more about the Florida Dental Laboratory Association's decision to back an initiative that would mandate every laboratory in that state employ at least one CDT.

Tony Alessandra shares his insight on how to get others to do what you want.

John McCabe explains how the best way is not the way you've always done it.

Ruth Zanes helps you stop dwelling on past mistakes and instead make them work for you.

What's the answer to many production and profitability questions? CAD/CAM andnew materials.

Learn how to give fabled service.

Learn what an employers responsibilities to the public are if an employee has Hepatitis.

November

Mark Wardell shows you how to light a metaphorical fire under your technicians' seats.

Know a laboratory owner, technician, educator or someone else who deserves an award? Find out how to nominate them here.

Get the scoop on how to avoid letting a financial setback seal your fate.

Rhonda Winn helps you avoid sabotaging your own success.

Nelson is relocating his laboratory, read about what he's doing to make the new laboratory productive and employee friendly.

Learn how taking the dental road less traveled can make all the difference.

Mold may be one of the greatest enemies of those affected by recent hurricanes.

September

Richard Jackim and Don DiLucchio explain how the coming agewave will influence when you should sell your business.

Vishal P. Rao helps you with the customers who give you the most headaches.

Tony Alessandra gives you a simple plan for how to make the most of your goals.

Melanie Donnelly shows you 10 things you may have overlooked.

How to live like the millionaire next door.


 

The silicosis sheriff is back in town.

August

Bill Willard teaches you how to read the signals prospects and clients are sending during interviews.

Strategic alliances are today commonplace among large corporations. Ed Rigsbee, CSP argues that the advantages of alliances allow these companies to successfully compete in the global marketplace.

Gregori Kurtzman, DDS, and A. Burton Melton, DDS, show you how to hand fabricate teeth for a removable prosthetics device when insufficient space exits for standard denture teeth.

Don't miss out on a great opportunity to give NBC and NADL your opinions.

Securing your biggest investment - your employees.

Four questions you should encourage patients to ask their dentists.

Practical advice about Hepatitis C in the laboratory.

July

Workplace bullies can destroy a company from within.  Employers need to quickly and skillfully manage bullying before it escalates into complaints and harassment charges.

Read the full interview with Heraeus Kulzer North America President Christian Brutzer.

Dr. Barry Polansky reviews Blink: The Power of Thinking Without Thinking  by Malcolm Gladwell. "Gladwell will convince you to have more faith in your intuition. If this doesn't sound like a very interesting topic, think again, because the evidence he uses will keep you reading right through, without putting the book down."

You know who they are, but you're not quite sure how to handle them. Nationally acclaimed management educator Quint Studer shares his technique for moving your low performers up, or more likely, out before they can wreak more havoc.

Creating a strong brand for your business can help you set yourself apart from the pack and lay the right foundation for the future growth of your business.

Catch up with the latest happenings in the industry.

The secret to fewer remakes? Getting the right impression the first time.

Think you know what it takes to win? Dr. Murphy disects Winning by former GE chairman Jack Welch.

Make sure you have your lockouts and tagouts done right when OSHA comes knocking.

June

Karen Tax offers tips and tricks to help you set boundaries that will allow you to have a successful laboratory and enriching life outside of it.

Grant Day, CDT, and Denise North take the mystery out of failure analysis and provide an outline you can use to learn from your mistakes.

Hirini Reedy shows you how to use the secrets derived from traditional Maori martial arts and modern military tactics to better your business.

Tanya Beaudoin explains how the success of any business hinges on consistent care of current customers.

Day in and day out, everything starts with the impression you receive from the dentist. Here's how to get the best impressions possible.

Looking for a few good accounts? Learn how the Pankey Institute can help.

It's National Safety Month. Celebrate by starting creative safety programs at your laboratory.  

May

Accidents don't just happen. In truth, there is a root cause-and to prevent it from happening again, you need to determine what caused the accident in the first place, and why.

Insurance costs are increasing, perhaps as much as 20 percent or more annually. Is your business aware of the costly effects these incidents have on the bottom line?

What you need to know to lower risks and costs.

Here are the top 10 states where NADL-member dental laboratories file the most workers' compensation claims with Meadowbrook Insurance Group.

Find out what body part injuries cost the most for some NADL-member dental laboratories.

Discover what causes of on-the-job injuries cost the most for some NADL-member dental laboratories.

Learn what types of workplace injures cost the most for some NADL-member dental laboratories.

Catch up with the latest industry happenings.

Just like the cornerstone of dentistry remains the tried-and-true porcelain-fused-to-metal (PFM) restoration, so too are production ceramics the mainstay of busy dental laboratories for what we refer to as the average case.

Marcus Buckingham, author of the best selling business books (co-written with Gallup's Don Clifton) First Break All the Rules and Now Discover Your Strengths, breaks one of the rules and does indeed discover his own strength and puts it to good use.

I can vouch for the fact that employee participation in the training is a key element. Here are some methods that we use that have been successful in involving the employees.

April

Elie Zammarieh, CDT, MDT, gives you 10 strategies for unleashing your success.

Discover some of the best-kept networking secrets in this article by Scott Ginsberg.

Jeffrey Moses helps you solidify the ties that bind in business and at home.

Paul Rich provides the top 10 tips for passing your business on to the next in line.

Get the latest industry news.

Make ¢ents from your communication technology.

Master any task.

Getting the most out of OSHA's Web site.

March

Get the background information and forms you need to stay in compliance with U.S. FDA registration and medical device listing requirements.

Find information about testing services from Industrial Psychology International, which offers a discount to NADL members.

It's that time of year again; find tax tips for your home-based laboratory from Turbo Tax.

Turbo Tax shares information on how to figure out your expenses.

Dr. Barry Polansky helps you avoid bottlenecks.

Download this sample report card to give to your dentist clients about the quality of their work.

Get the latest industry news.

To post or not to post OSHA's form 300A.

Alloy management when it comes to casting methods, extraction considerations and scrap refining.

February

Nobody likes to cold call. Okay, very few people that I know like to cold call looking for clients. For those of you that fit that description, I have some good news. Stop it. Don't cold call ever again. Instead, let other people do it for you by systematically generating all the referrals you can handle.

JDT Unbound's columnists answer your questions.

Developing a safety program in a small laboratory

Make strategic planning a part of your annual review process

As laboratory owners and technicians faced with emerging technologies almost on a daily basis, it can be difficult to determine what equipment will ultimately help you realize a true return on your investment.

Creating a culture of continuous customer service improvement and the powerful secret of screwing up.

Everything you need to know about alloy management.

NBC celebrates its 50th anniversary.

January

Robert Ingrassio, CDT, solves the dilemma of misplaced dental implants. "We will put the surgeon and the entire implant team on trial, examine the evidence and render a verdict. Our findings may surprise you."

Visions 21 West speaker Jana Mathews explains how learning to work with people can help you create a successful laboratory.

Coordination and communication between the dental office and dental lab can prevent cross-contamination for the safety of dental staff, technicians and patients.

Dental insurance severely limits the benefit choices for our doctor's clients and therefore pinches (laboratories). Imagine a free world without that limitation where patient and doctor could negotiate a relationship that served their best interest.

So we all understand customers form perceptions about our business and the importance of having those perceptions be positive ones.